At Synapse Electrical, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using our website, you consent to the practices described in this policy.

 

1. Information We Collect

We may collect and process the following types of personal information:

 

- Personal Identification Information: Name, email address, phone number, and other contact details when you fill out a contact form, request a quote, or communicate with us.

- Technical Data: IP address, browser type, operating system, and other technical details collected automatically through cookies and similar technologies.

- Usage Data: Information about how you use our website, such as page views, click behavior, and navigation patterns.

 

2. How We Use Your Information

We use your personal information for the following purposes:

 

- To Provide Services: To respond to inquiries, provide quotes, and deliver electrical services that you request.

- To Improve Our Website: To analyse website usage and improve its content, functionality, and user experience.

- To Communicate with You: To send updates, promotional materials, or service-related information that may be of interest to you. You can opt out of marketing communications at any time.

- To Comply with Legal Obligations: To fulfil legal and regulatory requirements as necessary.

 

3. How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

 

4. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

 

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

 

7. Your Rights

You have the right to:

 

- Access Your Data: Request a copy of the personal information we hold about you.

- Correct Your Data: Request correction of any inaccurate or incomplete data.

- Delete Your Data: Request the deletion of your personal data under certain circumstances.

- Restrict Processing: Request the restriction of processing your personal data in specific situations.

- Withdraw Consent: Withdraw consent to data processing at any time, where applicable.

 

To exercise these rights, please contact us using the contact details provided below.

 

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

 

9. Changes to Our Privacy Policy

Synapse Electrical reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

 

- Email: jim.synapse@gmail.com  

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By using the Synapse Electrical website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.